TransOnePort — Stakeholder User Guide

How the platform works & the benefits it delivers

TransOnePort
Hong Kong Container Logistics Platform
Stakeholder User Guide — 2026

How TransOnePort
Works & Why It Matters

A complete walkthrough of the digital platform connecting Shippers, Trucking Companies, Drivers, and Yard Operators across Hong Kong's container freight corridor — in real time.

ShippersTrucking CompaniesDriversYard OperatorsDispatchers
Prepared for stakeholders, partners, and new userstransoneport.base44.app

1. What is TransOnePort?

TransOnePort is a cloud-based logistics management platform purpose-built for Hong Kong's container trucking industry. It replaces phone calls, WhatsApp groups, paper shipping orders, and spreadsheets with a single real-time system that every party in a container move can share.

From the moment a shipper creates an order to the moment the laden container is delivered at port (or an import container is returned empty), TransOnePort tracks the container, coordinates the people, captures the evidence, and calculates the bill — all in one place.

2. The Problem We Solve

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Containers sit idle because no one knows which trucker is free or where the next pickup is.

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Shippers chase updates by phone — there is no live view of where a container is.

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Empty return and empty pickup trips burn fuel and driver hours every month.

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Yard storage days and cleaning fees are tracked on paper, leading to billing disputes.

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Vessel cut-off times are missed because CY close times are buried in PDFs.

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Invoices are assembled manually at month-end from scattered job records.

3. Who Uses It — Roles & User Journeys

Every user belongs to one or more roles. Each role sees a tailored dashboard, navigation, and set of tools.

Shippers / Forwarders

Importers, exporters, freight forwarders who move containers.

  1. 1
    Register and verify your Business Registration (BR) number
  2. 2
    Create a Shipping Order by uploading your SO or booking confirmation — AI auto-extracts vessel, container, and CY cut-off details
  3. 3
    Track your container live from empty pickup through yard loading to laden delivery at port
  4. 4
    Receive a consolidated monthly invoice with full cost breakdown — pay by FPS, bank transfer, or card

Trucking Companies

Truck fleet operators with drivers, tractors, and trailers.

  1. 1
    Set up your company profile, drivers, trucks, and trailer fleet with QR stickers
  2. 2
    Browse available pickup and delivery jobs matched to your location and capacity
  3. 3
    Accept jobs, assign drivers, and capture proof-of-pickup / proof-of-delivery photos
  4. 4
    Earn per-job revenue plus trailer-rental income; review monthly settlements and aging reports

Drivers

Individual truck drivers operating pickups and deliveries.

  1. 1
    Log in on mobile with your phone number; see jobs assigned to your truck
  2. 2
    Navigate to pickup, capture empty container photos and seal numbers
  3. 3
    Get live turn-by-turn directions and SOS support if you break down
  4. 4
    Build a streak, earn speed and completion bonuses, and climb the driver leaderboard

Yard Operators

Yard bosses managing container loading, storage, and VGM.

  1. 1
    Register your yard name, location, and capacity
  2. 2
    See incoming containers and confirm arrival at your yard
  3. 3
    Perform loading and (for exports) Verified Gross Mass weighing
  4. 4
    Bill storage days and cleaning/repair fees directly through the platform

Dispatchers

Operations staff coordinating the whole network live.

  1. 1
    Monitor every active order on a live Kanban board and map
  2. 2
    Assign truckers and drivers with AI-suggested best matches
  3. 3
    Handle SOS alerts, ETAs, and geofence events in real time
  4. 4
    Manage yard owners, invoices, and overdue tasks from one console

4. Core Features & Capabilities

Mobile-First Driver App

Capture proof photos, signatures, GPS, and SOS — works on any phone, online or offline.

Live GPS Tracking & Geofencing

Real-time container location with automatic arrival/departure alerts at yards and ports.

AI Document Extraction

Upload an SO or booking confirmation; AI populates vessel, voyage, CY times, and container data.

AI Job Assignment

Smart matching suggests the best trucker and driver based on location, capacity, and rating.

Automated Billing Engine

Auto-calculates pickup, delivery, storage, tunnel, gate, rush, and overweight fees per job.

Analytics & Reports

Completion rates, on-time delivery, aging, driver leaderboards, and stakeholder reports.

Verified Roles & Trust

BR-number verification, role-based access, and a two-way rating system build accountability.

Real-Time Notifications

In-app, email, and push alerts for status changes, yard arrivals, payments, and overdue tasks.

Photo Evidence Trail

Empty/laden container, seal, weighbridge, and damage photos protect every party from disputes.

5. How a Shipment Moves — Export Flow

A typical export container moves through six coordinated steps. Each step is logged with photos, GPS, and timestamps, so every party sees the same single source of truth.

1

Shipper creates order

SO uploaded → AI extracts vessel, CY cut-off, container size

2

Empty pickup assigned

Trucker accepts; driver collects empty container from depot

3

Arrive at yard

Container checked into yard; geofence logs arrival time

4

Loading & VGM

Yard loads cargo; Verified Gross Mass recorded for export

5

Laden delivery

Second trucker delivers laden container to port before CY close

6

Completed & billed

Photos verified; invoice auto-generated and sent to shipper

Import Flow (mirror image)

For imports the legs reverse: the trucker picks up the laden container from the port using an electronic Release Order (eRO), delivers it to the customer/yard for unloading, then returns the empty container to the depot. Cleaning/repair fees are captured with a payment slip where applicable.

6. How Billing Works

The platform's billing engine calculates the full cost of each order automatically and consolidates it into a single, transparent invoice for the shipper. No manual tallying.

Pickup charge (empty or laden, by leg)
Yard storage charge (HK$50/day)
Delivery charge (second leg)
Tai Lam Tunnel fee (HK$43, auto-triggered by geofence)
Private yard gate fee (HK$250, where applicable)
Heavy-load surcharge (HK$400 if >20,000 kg)
Overweight penalty (HK$5,000 if >30,500 kg)
Rush delivery surcharge (HK$500 within 1 hr of CY close)
External weighing fee (HK$250, on request)
Cleaning / repair fee (import containers)

Shippers receive monthly consolidated invoices; trucking companies receive monthly settlements separating job earnings from trailer-rental income. Both can be paid or settled via FPS, bank transfer, or card.

7. Benefits at a Glance

30%

Reduction in empty-mile trips through matched pickups & deliveries

Real-time

Visibility of every container — no more phone-call chasing

100%

Digital audit trail with photos, GPS, and timestamps

Auto

Invoicing and settlements — no spreadsheets, no manual entry

Lower

Dispute risk via photo evidence and BR verification

One app

For shippers, truckers, drivers, yards, and dispatchers

8. Trust, Safety & Verification

BR Verification

Every company verifies its Business Registration number. Optional BR document upload auto-extracts company details.

Role-Based Access

Each role sees only its own data. Shippers see their orders; truckers see their jobs; dispatchers see everything.

Photo Evidence

Empty, laden, seal, and weighbridge photos are attached to every leg — protecting all parties from disputes.

Two-Way Ratings

Shippers, truckers, and yard operators rate each other after each job, building a reputation system.

9. Getting Started in 4 Steps

1

Sign in

Log in with your email at transoneport.base44.app — the platform handles authentication securely.

2

Pick your role

Choose Shipper, Trucking Company, Yard Operator, or Dispatcher. You can hold more than one role.

3

Complete your profile

Enter your company name, BR number, address, and contact. Truckers add trucks, trailers, and drivers.

4

Start working

Shippers create orders; truckers accept jobs; drivers complete pickups and deliveries — all from one dashboard.

TransOnePort
One port. One platform. Every container.

TransOnePort brings Hong Kong's container logistics industry onto a single real-time platform — reducing empty miles, eliminating phone-call chasing, and giving every stakeholder a clear, auditable view of every shipment and every dollar.

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